Testimonials from satisfied Manassas Home Automation Customers
Excellent, the dispatcher was able to work me into their schedule almost immediately even though they were fully booked. The heating/cooling engineers were able to fix us up w/in 30 minutes. Jeff S.
We were very satisfied with Turner's service visit and the maintenance done to our furnace. All of my questions were answered thoroughly and clearly. Their work was diligent, clean, friendly and polite. Their price quotes were accurate when it came to billing. Overall, I received quality and dependable service and their customer service as attentive. This company took pride in their business and specialization. A Homeowner in Clifton, VA
The technician arrived on-time, explained to me everything he was going to do to the furnace, and even taught me how to operate the furnace for future reference. I appreciated his time and his professionalism. We will use them in the future, and recommend them to our friends and neighbors. Homeowner in Falls Church, VA
Very good work and finished in said time. Price was well under all other bids. I have a friend in the same line of business and even he was unable to beat Turner's price quote. Thanks! Homeowner in Sterling, VA
They were very responsive to my requests for information and assistance. Initially they indicated they did not serve my location, but then agreed to send someone out. I was advised that the technician was running late and he arrived at the time indicated. The technician was knowledgeable took time to explain how the system worked. There were no surprises since I was charged for what I was quoted for a service call and maintenance plan. Homeowner in Alexandria, VA
Turners was the only of the three responses that completely followed through on our request. We were in dire straits, our air conditioner wasn't working at all and it was 90 degrees outside. They gave us an appointment within 48 hours in spite of a flood of other such requests, confirmed the appointment, confirmed an early arrival and stayed until the job was complete, which took longer than expected. We would use them and recommend them again in a heartbeat! Homeowner in Malassas, VA
Very impressed by Jake, the tech who came to replace a persistently malfunctioning thermostat. Of all techs that tried to deal with this issue, Jake showed more creativity and knowledge than anyone . He is incredibly knowledgeable and professional, a true customer service expert. Good to know there is someone out there who knows what he is doing. I would ask for him for plumbing problems as well, given his expertise and demonstrable logical thinking with HVAC systems. Turner's Services is lucky to have him. Natalie F.
Anthony and Bill came to my house, and installed my brand-new air-conditioning system Yet it's this big part in building my house, installedmyin brand-new air-conditioning system and in record time time had record of 4 hours. I had Turner come out last year, and the man said it would be $700 to fill up my compressor with Freon. But he said it all leak out. Don't waste your money. I knew right then and there, that this was a company that I can trust. Let me tell you, these boys certainly did let not let me down . these men are true professionals from the little thins like wearing booties not get dirt on your floors, I highly recommend you getting these top-of-the-line guys a call. Real lifesavers! Glen I.
Great experience. We needed a new HVAC system that included a 2 ton a/c, gas furnace, and steam humidifier and got a very fair price from Turners. Two HVAC specialists, Chris and Cody, came early on Saturday morning and did a great job installing a new Bryant system and April Air humidifier. The installation was flawless and we couldn't be happier. To our surprise they even replaced the beat-up looking supply and return ductwork feeding into the a/c condenser coils and gas furnace with large custom made pieces and moved the refrigerant lines so they were out of the way. Chris was the lead technician and his workmanship was meticulous and he explained everything. It all looks perfect and the new system is working great and it comes with a 10 year parts guarantee from Bryant and a 2 year labor warranty from Turner's. I feel lucky to have found Turner's and think they're an honest company does great work and doesn't rip people off. Highly recommend. Steven F.
I used Turner Service Co (Phil) to fix a spigot pipe break and they came out same to to assess the problem, ordered the part, and fixed it next day in less than an hour! This is after calling Croppe Metcalf who said they would not open the drywall and could not fix the problem for a week later AND was more interested in selling me a maintenance contract! The ladies who take the calls and make the appointments are super on top of it as well - always seemed accommodating. They work as a team, super nice, and call to give me regular updates on where the Technician was-Priceless! Thank you for the professional and great service! Thanks Turner Service Co (Phil)! Nicole C.
